Urgent retail solutions to help protect employees and customers in response to Covid-19

As retailers and businesses continue to navigate forward in this unprecedented pandemic situation, they are facing a multitude of changes that need to happen rapidly involving staff, inventory, customers and operations for now and when they reopen.

In response to the Covid-19 pandemic, Sensormatic Solutions, owned by Johnson Controls in Switzerland, has launched new offerings to help retailers protect employees and customers, by providing Real-Time Occupancy, thermal imaging and physical barrier solutions to help create a safer environment that will protect employees, customers and assets in brick-and-mortar store operations and warehouses.

“As retailers face their new reality as a result of COVID-19, we [Sensormatic Solutions] believe that the industry needs to begin to restore consumer confidence, and that starts with helping to ensure the store is a safe environment,” said Bjoern Petersen, president, Sensormatic Solutions. “Never before has there been a greater need for retailers to be equipped with the right technology along with real-time insights to make business critical decisions.”

Sensormatic Solutions offers the following technology and solutions to retailers:
Real-Time Occupancy and Social Distancing – The ShopperTrak Real-Time Occupancy solution assists retailers with understanding shopper density within a store for compliance with social distancing guidelines or ordinances, and to meet maximum limits. It helps optimize cleaning schedules for common facilities or high-touch areas, such as self-checkouts, and provides prompt up-to-the-minute understanding of staffing needs for efficient fulfillment of buy online, pickup in-store (BOPIS) or curbside pickup orders.

Thermal Imaging to Screen for Elevated Body Temperature – These solutions quickly provide thermal and colour images of individuals or crowds entering the store. If the camera detects elevated temperatures above defined thresholds, a notification will be sent to store or warehouse managers in order to help maintain proper health and safety measures.

Physical Barrier Partition and Containment – Sensormatic Solutions provides CoronaGuardTM partition and containment solutions in areas requiring person-on-person interaction, such as point-of-sale, pharmacy counters and customer service windows, in collaboration with Polymershapes. The lightweight, see-through, and impact-resistant acrylic sheets and ready-to-install “sneeze guard” systems form a barrier to help protect retailers’ most valuable assets: employees and customers.

Consumer Mobility Insights for Retail Recovery Planning – Sensormatic Solutions leverages consumer mobility data to help retailers plan their store reopening and recovery strategies, in partnership with Unacast and complementary to ShopperTrak’s in-store Market Intelligence traffic benchmarking. Unacast’s opt-in, location-based data provides insights to when and where retail will recover by understanding consumer mobility patterns and people’s comfort with public spaces. As a value-add, a Social Distancing Scoreboard layers statistics related to new reported cases with changes in mobility and non-essential store visits, and provides daily community grades (A to F) to help retailers evaluate reopening individual store locations across their enterprise.

For more information and the full portfolio of current Sensormatic Solutions products and offerings in response to COVID-19, you can visit Sensormatic.com.  Additional solutions are expected to be launched in the coming weeks as well.